Virgin Wins Again

While Delta surprised me on the way out to SF, I have to say that nothing tops Virgin America. Today, boarding my return flight, they impressed me yet again. After boarding first class, they boarded everyone without roller suitcases. This seems very obvious to me, but I've never seen it before. Boarding without a rollerboard is much quicker (don't have people jamming up the aisle, trying to stuff their so-big-it-needs-to-be-checked suitcase in the overhead. The boarding process was insanely quick.

Thank you Virgin. Let's hope everyone else copies you.